Frequently asked Questions
What materials do you use?
All Sophie Stokes jewellery is made from Sterling silver Plated findings and the charms are made from 100% recycled plastic.
Our charms are printed in the UK and the designs are owned and drawn by fine artist Molly Lambourn.
I use recyclable packaging.
How soon will my order be dispatched?
All orders are dispatched within 2 days of making an order and we always get proof of postage.
we charge a flat rate of £2 or free delivery for orders over £50
If you are unhappy with your order for any reason, please contact us directly. Returns postage must be covered by the buyer and a refund will be issued for the price of the item returned when it has been received undamaged by the seller.
Do you ship internationally?
Yes! we welcome orders from all over the world at a flat rate of £5.
All Information you provide to Sophie Stokes is voluntary, we will use this information only to send you the latest news about the brand, exclusive deals and offers or to deliver you gorgeous jewellery by post. We will not sell your information to third party suppliers and we store all customer details securely. If you change your mind about us having your contact information, please email us and we will delete that information immediately, no questions asked.